At Ice Air, we believe that long-term success is built not only on innovation and product performance, but on unwavering integrity in how we conduct our business. Every decision we make—from product design and manufacturing to customer partnerships and environmental stewardship—is guided by our commitment to ethical practices, regulatory compliance, and transparent operations. This foundation of responsibility ensures that we earn the trust of our customers, partners, and communities while advancing sustainable HVAC solutions for the future.
Our Principles
Ice Air designs and manufactures high-efficiency HVAC solutions for demanding environments. Our reputation—earned through engineering excellence, customer focus, and ethical conduct—guides every decision we make.
- Operate lawfully and ethically—without exception.
- Choose business partners of demonstrable integrity.
- Compete fairly on the merits of our products and service.
- Protect people, data, and the environment.
- Deliver reliable, safe, and compliant products throughout their lifecycle.
Responsible Partnerships & Financial Integrity
We expect suppliers, reps, distributors, and service providers to uphold standards consistent with our values and the law. We conduct proportionate due diligence and protect confidential information shared with us.
- Partner Integrity: We assess integrity, qualifications, sanctions exposure, and compliance posture before and during engagement.
- Zero Tolerance for Corruption: No bribes, kickbacks, facilitation payments, or anything of value intended to improperly influence decisions.
- Gifts & Hospitality: Must be reasonable, lawful, transparent—and never intended or perceived to secure an improper advantage.
- Accurate Books & Records: Transactions are recorded fairly and completely with robust internal controls.
Export, Trade, and Fair Competition
Our products, software, and technical data may be subject to export controls, sanctions, and other trade regulations. We also compete on merit—never through illegal coordination.
- Trade Compliance: We follow export control, sanctions, customs, and import laws; we screen destinations, parties, and end uses; we obtain licenses as needed.
- Safeguarding Technical Data: Controlled information is restricted to authorized personnel and systems.
- Competition Laws: No price-fixing, bid-rigging, market/customer allocation, or collusive agreements. Decisions remain independent.
- Market Intelligence: We use lawful public sources and our own analysis—never misusing confidential competitor information.
Environmental Responsibility & Product Quality
As a manufacturer of high-efficiency HVAC solutions, we prioritize sustainable growth and reliability across design, production, and lifecycle support.
- Environmental Compliance: We meet applicable laws, permits, and standards, striving to reduce energy use, emissions, waste, and water consumption.
- Design for Efficiency: We continually improve environmental performance over product life.
- Quality Systems: We build to recognized standards and certifications and prevent, detect, and correct issues early.
- Clear Documentation: We provide accurate installation, operation, and maintenance guidance.
