FAQs

The iCool-XC™ is a wall-mounted, all-electric air source heat pump that delivers All Climate Comfort™ with Zero Emissions. It both heats and cools spaces efficiently using advanced inverter and heat-pump technology based on eco-friendly R32 refrigerant.
The iCool-XC™ offers up to 25% greater efficiency than typical units, operates quietly with whisper-level sound proofing, and combines sleek modern design with robust steel construction for durability and style.
Its compact dimensions are approximately 45.63" (W) × 7.75" (D) × 21.75" (H), making it easy to fit in any room without intruding on the interior design.
No. Installation is simple and seamless. Only two small 8"-diameter wall openings are needed for air inlet and exhaust, resulting in minimal disruption to walls or façades.
Unlike plastic-cased units, the iCool-XC™ features a steel enclosure with a designer-grade baked powder-coat finish, ensuring long-term strength and visual appeal.
  • Cooling Capacity: 7,700 BTU/h (range 3,000 – 15,000)
  • Heating Capacity: 7,600 BTU/h (range 3,000 – 16,000)
  • SEER2 Rating: 16.4
  • HSPF2 Rating: 8.2
Yes. The iCool-XC™ is a Cold Climate Air Source Heat Pump (ccASHP) certified by NEEP, with partial cold-climate operation down to 23°F and supplemental electric heat below that temperature.
At low ambient temperatures, the unit delivers:
  • 22°F: 6,600 BTU + 3,400 BTU electric heat (COP ≈ 2.44)
  • 13°F: 6,100 BTU + 3,400 BTU electric heat (COP ≈ 2.00)
  • 5°F: 5,600 BTU + 3,400 BTU electric heat (COP ≈ 1.79)
The iCool-XC™ uses R32 green refrigerant, which has a lower global-warming potential than older refrigerants like R410A and helps enhance overall energy efficiency.
The iCool-XC™ comes standard with the Habitat Wireless Thermostat, offering four modes (Heat, Cool, Dehumidify, Fan) and smart control capabilities through a mobile app (smart app module sold separately).
Yes. The unit includes a 24-hour programmable timer and is compatible with Nexus Home Automation Products for expanded smart-home integration.
No. The system uses whisper-quiet sound proofing, making it one of the quietest units in its class and well-suited for residential and hospitality environments.
Yes. Its high efficiency helps it qualify for various state, federal, and local rebates and tax credits, often through utility programs. For current offers, visit ice-air.com/rebates.
Because it is fully electric and highly efficient, the iCool-XC™ reduces on-site emissions and supports building electrification initiatives that align with NYC Local Law 97 and LEED® green-building criteria.
  • Voltage: 208 V
  • Cooling Current: 3.4 A (703 W)
  • Heating Current: 3.2 A (670 W)
  • Electric Heater: 1,000 W / 4.8 A
  • MCA: 14.6
  • MOCP: 15 A
The iCool-XC™ weighs approximately 84 lb and moves about 310 CFM of air, with an optional outside-air intake of 40 CFM for fresh-air mixing.
Yes. The product can be ordered as Style A or Style B, each featuring distinct aesthetic options for installation layout to coordinate with project design requirements.
Yes. The iCool-XC™ belongs to Ice Air’s Electrified Product Family, which includes cold-climate SPXC, RSXC, HPWH, and VSHPGE series and other solutions designed to support HVAC electrification and building decarbonization.
Yes. Habitat Smart Technologies thermostat solutions can be paired with fan coil units and other Ice Air equipment to enable wireless smart control without opening walls to run new wiring.
Specific warranty terms are not listed in the brochure. For details on standard and extended warranty coverage, please contact Ice Air Sales at sales@ice-air.com or call 877-ICE-AIR-1 (877-423-2471).
Professional training and continuing-education resources are available through Ice Air’s CEU Webinar Series, which covers the role of HVAC electrification in building decarbonization. Visit iceairceu.com for schedules and details.
The HPWH Series are cold-climate heat pump water heaters that produce domestic hot water using ambient air, delivering all-electric, high-efficiency performance with zero on-site emissions.
The system extracts heat from outdoor air and transfers it into water through a refrigerant-based heat-pump cycle, using far less energy than electric resistance heating.
HPWH units are ideal for multifamily housing, hotels, hospitals, schools, dormitories, and commercial buildings requiring centralized domestic hot water.
Available models include:
  • ccHPWH275-D – double-wall BPX
  • ccHPWH550-D – double-wall BPX
  • ccHPWH275-S – single-wall BPX
  • ccHPWH550-S – single-wall BPX
  • 275 models: 81" × 39" × 89", 2" piping
  • 550 models: 95" × 51" × 89", 3" piping
All units include built-in freeze protection, with optional heat-trace for emergency cold-weather operation.
HPWH systems achieve up to 4.5 COP at 68°F and approximately 2.2 COP at 10°F, providing significant energy savings.
Units deliver domestic hot water up to 140°F.
Capacity ranges from approximately 176,000 to 673,000 BTU/h, depending on model and ambient temperature.
HPWH systems are certified for operation down to –13°F ambient temperature.
All models use low-GWP R454B refrigerant.
Yes. Units can be staged and sequenced to meet larger loads and provide redundancy.
Each unit includes onboard microprocessor controls with digital monitoring and alarm functions.
Yes. HPWH systems support integration with building management systems.
By eliminating fossil-fuel combustion, HPWH systems reduce CO2 emissions and support full-building electrification.
Yes. HPWH systems meet NEEP cold-climate heat-pump requirements.
Federal, state, and utility incentives may be available depending on project location.
Units operate on 208–230V, 3-phase, 60Hz electrical service.
Rated flow is approximately 78 GPM for single units and 145 GPM for dual-module units.
Typical sound levels are approximately 73–75 dBA.
Approximate weights are 1,550 lb (275 models) and 2,950 lb (550 models).
Clean-out ports allow removal of sediment and scale without disassembly.
Yes. HPWH units can be paired with storage tanks or backup boilers for peak-load management.
Yes. HPWH integrates with Ice Air’s electrified HVAC product family.
Units include a standard manufacturer warranty, with extended service plans available.
Yes. Ice Air offers training programs and CEU-accredited educational resources.
HPWH systems support compliance with modern energy codes, decarbonization mandates, and sustainability standards such as NYC Local Law 97.
The Ice Air RSXC Series is a family of Cold Climate Packaged Terminal Heat Pumps (PTHPs) designed for high-efficiency, all-electric heating and cooling in challenging climates—combining VRF-like performance with PTAC-style convenience.
RSXC uses advanced VRF technology with enhanced vapor injection (EVI) compressors to modulate capacity in real time and extend heat-pump operation into much colder temperatures than typical PTAC systems.
RSXC PTHPs are commonly used in hotel/hospitality, multifamily, senior living, student housing, and other buildings that prefer through-the-wall packaged units with room-by-room control.
RSXC units are designed to fit a standard wall sleeve measuring 42" wide × 16" high, supporting both retrofit and new construction.
The chassis is concealed by a steel enclosure with a designer-grade baked powder-coat finish for durability and an upgraded appearance compared to typical plastic fronts.
Yes. RSXC offers outside-air options for room conditioning (performance table lists 60 CFM outside airflow per model).
RSXC heating performance is laboratory tested and certified down to –5°F, with a theoretical heat-pump operating lower limit of –25°F ambient.
Examples (models 8RSXC09 / 8RSXC13 / 8RSXC18):
  • 10°F: 6,600 / 7,700 / 11,600 BTU/h (COP 2.20 / 2.14 / 2.02)
  • 5°F: 6,100 / 6,900 / 10,600 BTU/h (COP 1.98 / 1.91 / 1.93)
  • –5°F: 5,500 / 6,400 / 8,100 BTU/h (COP 1.74 / 1.62 / 1.60)
For 8RSXC09 / 8RSXC13 / 8RSXC18:
  • Cooling Capacity: 9,200 / 12,500 / 16,300 BTU/h
  • Cooling Range: 6,300–11,800 / 6,500–14,900 / 7,300–18,000 BTU/h
  • EER: 12.1 / 11.1 / 10.0
  • Heating Capacity: 10,300 / 13,700 / 17,900 BTU/h
  • Heating Range: 8,700–12,600 / 9,000–14,700 / 10,900–19,300 BTU/h
  • COP (heating): 4.1 / 3.7 / 3.0
  • HSPF2: 9.6 / 9.5 / 9.0
Electric heat is optional. Units can operate independently to –5°F and below, but supplemental heat is recommended for extreme conditions. When installed, it may engage automatically around –5°F or be controlled manually.
RSXC achieves industry-leading sound levels through sound-insulated construction and variable-speed operation, making it suitable for noise-sensitive spaces.
RSXC models use variable-speed compressors to modulate capacity based on room demand, improving comfort stability and reducing short-cycling.
Enhanced vapor injection (EVI) compressors help RSXC operate effectively at extreme low temperatures, maintaining stronger heat output and efficiency where conventional PTACs struggle.
Each RSXC unit comes standard with a Habitat Wireless Thermostat with smart control capabilities for more precise temperature management.
Yes. App-based smart control is available with a smart app module (purchased separately).
When electric heat is included, control options typically include:
  • Manual trigger switch to engage resistance heat, or
  • Automatic changeover at about –5°F (±3°F) with a manual override switch
RSXC uses R32 “green” refrigerant to support higher efficiency and reduced environmental impact versus legacy refrigerants.
Yes. RSXC complies with NEEP Cold Climate Air Source Heat Pump (ccASHP) efficiency requirements and is identified as suitable for cold-climate heating electrification.
RSXC provides energy savings that support projects seeking to satisfy NYC Local Law 97 and other carbon-reduction regulations, and can help meet goals tied to green building rating systems such as LEED®.
Rebates, incentives, and tax credits may be available through state, federal, and local utility programs. (Availability varies by location.)
For models 8RSXC09 / 8RSXC13 / 8RSXC18 (typical values shown):
  • Voltage: 208 V
  • Cooling Mode Current (A): 3.7 / 5.4 / 7.8
  • Cooling Mode Power (W): 760 / 1,126 / 1,630
  • Heating Mode Current (A): 3.5 / 5.2 / 8.4
  • Heating Mode Power (W): 737 / 1,086 / 1,750
  • MCA (no electric heat): 7.9 / 9.9 / 12.9
  • MOCP (no electric heat): 15 A
With electric heat, heater sizes and MCA/MOCP vary by configuration.
For 8RSXC09 / 8RSXC13 / 8RSXC18:
  • Indoor Airflow (CFM): 380 / 400 / 480
  • Outside Airflow (CFM): 60 / 60 / 60
  • Weight (lbs): 127 / 134 / 151
Yes. Additional voltages and alternate electric heat and heat-pump options are available; consult the factory for performance data and details.
Yes. RSXC is part of Ice Air’s Electrified Product Family, alongside iCool XC, HPWH/HPWH-SC, cold climate chiller-heaters, SPXC, VSHPGE, and more.
RSXC units include a limited manufacturer warranty. Coverage varies by model and application; detailed terms are available from Ice Air sales/support.
Ice Air, LLC
80 Hartford Avenue, Mount Vernon, NY 10553
Tel: 877-ICE-AIR-1 (877-423-2471)
Email: sales@ice-air.com
Web: www.ice-air.com
Yes. Ice Air offers continuing-education webinars and training covering HVAC electrification and heat-pump technologies for design and engineering professionals.
Cold climate heat pumps are next-generation air-source heat pumps engineered to maintain heating capacity and efficiency in freezing and sub-zero temperatures, delivering reliable performance down to –5°F and below.
Traditional heat pumps typically lose significant capacity below 35°F and often rely on electric resistance or gas backup. Cold climate systems use inverter-driven compressors and enhanced vapor injection (EVI) to extend effective operation far lower.
They were developed to support building electrification and decarbonization in cold regions by enabling high-efficiency, all-electric heating where fossil fuels were previously required.
Key features include variable-speed (inverter) compressors, EVI cycles, optimized heat exchangers, larger coil surface areas, cold-weather sensors, and adaptive defrost algorithms.
No. Installation procedures are nearly identical. Many cold climate units fit standard PTAC or SPAC wall sleeves, making retrofits and upgrades straightforward.
Yes. They are available in packaged terminal, vertical, and VRF-compatible formats—ideal for hotels, dormitories, and multifamily buildings requiring independent zone control.
Cold climate systems can maintain more than 75% of rated heating capacity at 5°F and continue delivering heat at –5°F or lower.
At 10°F, cold climate units typically achieve COP ≈ 2.0, while conventional systems often drop near COP 1.0, effectively halving efficiency.
Variable-speed compressors modulate output continuously to match demand, reducing cycling losses, improving comfort stability, and increasing part-load efficiency.
Some models include optional auxiliary electric heat for extreme conditions below –5°F, but many cold climate systems can meet heating loads independently in most winter scenarios.
They use adaptive defrost controls that activate only when needed, reducing defrost frequency, energy use, and comfort interruptions compared to time-based systems.
Yes. All cold climate heat pumps are reversible and provide both cooling (down to ~38°F ambient) and heating (down to –5°F or lower).
By replacing gas-fired systems with efficient electric heat and using low-GWP refrigerants, cold climate heat pumps significantly reduce building carbon emissions.
Yes. They meet NEEP cold-climate criteria and often qualify for Clean Heat, IRA, and other state and utility electrification rebate programs.
Cold climate systems primarily use R32 refrigerant, which offers higher efficiency and substantially lower global warming potential than R410A or R22 used in many older systems.
Inverter-driven compressors and variable airflow significantly reduce noise. Cold climate systems often achieve indoor sound levels of ≤ 45 dBA.
Yes. Because many cold climate units fit standard PTAC and SPHP form factors, they can directly replace older electric or gas systems without major construction changes.
Ice Air provides engineering assistance, specification support, and CEU-accredited training focused on electrified HVAC design and cold climate heat-pump applications.